AI engineering
Practical AI. Built into real workflows.
Assistants, enterprise search, RAG, document processing and workflow agents built on your data and your systems, with evaluation, safety and human approval designed in from the first prototype.
- Evaluation set before the prototype
- Citations or no answer
- Human approval on anything that moves money or data
- Provider abstraction, no lock-in
- PII redacted before it reaches a model
Overview
How we approach it.
Useful AI is mostly engineering: getting the right documents and records in front of a model, constraining what it can do, measuring its output and connecting the result to the system that needs it. We build that engineering, and we are honest about where a well-written rule beats a model.
We work with Anthropic, OpenAI and open models behind a provider interface, so your product is never locked to one vendor's pricing or roadmap.
Technologies we reach for
- Anthropic API (Claude)
- OpenAI API
- RAG pipelines
- Embeddings & vector search
- pgvector
- Python
- Node.js
- PostgreSQL
What we deliver
Capabilities
Everything Amrelia Technologies designs, builds and runs under AI Solutions.
AI discovery
Which processes have documents, volume and a clear correct answer. Two weeks to a prioritised list with effort and risk.
AI assistants
Assistants for customers and employees that answer from your policies and data, cite sources, and hand off to people cleanly.
RAG & knowledge search
Chunking, embeddings, hybrid retrieval, permission filtering and evaluation sets. Enterprise search that respects who is asking.
Document Q&A and extraction
Invoices, contracts, forms and reports turned into structured data with confidence scores and a review queue.
Vector databases
pgvector, Pinecone or Oracle AI Vector Search, chosen by where your data already lives.
LLM integration
Anthropic, OpenAI and open models behind one interface; prompt versioning, caching and cost control.
Workflow agents
Agents constrained to approved tools and parameters, with full audit trails and human approval on consequential actions.
AI-enabled customer support
Triage, drafting and resolution suggestions inside your helpdesk, with agents in the loop.
Evaluation & monitoring
An evaluation set from real cases before the prototype; regression runs on every change; production quality dashboards.
Safety & governance
Data handling, PII redaction, access control, logging and model-risk documentation your compliance team can sign.
How we work
Six stages, each with deliverables and your involvement.
What happens
Processes where AI removes measurable work with acceptable risk.
FAQ
Questions people ask us
Related services
Web Application Development
Dashboards, portals, SaaS products, marketplaces and internal platforms built with Next.js, React, TypeScript and Node.js, with the API layer, security and performance work that keeps them fast at ten times the traffic.
Workflow Automation
Intake, routing, approvals and hand-offs automated end to end, with people where judgment is needed.
System Integration
REST and SOAP APIs, webhooks, file and SFTP exchanges, event-driven architectures and middleware connecting ERP, CRM, payment, banking and SaaS systems, with monitoring that tells the business what failed.
Solutions we build with it
Have a process drowning in documents or questions?
That is usually the best first AI project. We will scope a pilot with an evaluation set.